Privacy Policy

Last updated: Apr 11th, 2024

Dub AI ("we," "us," or "our") respects the privacy of our users ("user" or "you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (https://www.trydub.com) and Dub AI services (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your personal information and your right to privacy.

1. Collection of Your Information

We collect information that you provide directly to us as well as information that is automatically collected when you use the Service.

1.1 Personal Data

Personal information you voluntarily provide to us, such as your name, email address, and payment information, is collected when you register for the Service, make a purchase, or otherwise interact with us.

1.2 Content Data

When you use the Service to translate and voice dub audio or video content, we collect and store the content you upload ("Content Data"). This may include audio files, video files, and any associated metadata. Content Data is used solely for the purpose of providing the Service.

1.3 Automatic Data

Information our servers automatically collect when you access the Service, such as your IP address, browser type, operating system, and the dates and times of your access.

1.4 Behavior Data

Information on how you interact with the Service, such as the features you use, the actions you take, and the time spent on each page. Behavior data is used to improve the Service and provide a better user experience.

2. Use of Your Information

The information we collect is used in various ways, including to:

3. Sharing Your Information

We do not share your personal information with third parties except as described in this Privacy Policy:

3.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, and marketing efforts. We have agreements with these third parties to protect the privacy and security of your personal information.

3.2 Legal Compliance

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

3.3 Business Transfers

In the event that Dub AI is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Data Retention

We retain your personal information for as long as is necessary to provide the services to you and others, and to comply with our legal obligations. If you no longer want us to use your information to provide the services to you, you can request that we erase your personal information and close your account.

5.1 Voice Data

We DO NOT store your voice data after the dubbing process is complete. We DO NOT use your voice date for any AI model training and improvements.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy.

7. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected].